Fantastic eventful family time in Sunny Tenerife
We were very excited leading up to our little family holiday to Tenerife. Arrived at the airport early so we could explore the duty free shopping and then had dinner and drinks before boarding our plane.
We eventually arrived in resort 1am and after a stress free check in a lovely porter showed us to our room and all I can say is Wow. We had a 2 bedroom apartment and it was just stunning, complete with welcome pack of the necessary essentials of which the water was particularly well received.Also dishwasher and washing machine which would come in very handy later on! We fell into bed excited to explore the resort the next day.
We woke to glorious sunshine eager to explore and get to the pool. Everything we needed was onsite, supermarket, restaurant and bar all which had reasonable prices.We had no problem finding sun-beds despite it being 11am, as hotel Operated a policy which was great and meant that towels on sun-beds unused all day was not a problem, they also tagged beds once they had confirmed that you were a guest in hotel and had not just wondered in from outside, and encouraged you to use their pool towels so that anyone without them stood out and they could check that there were legitimate guests, all this created a stress free start to the morning and we found that no matter what time we went to the pool we were always guaranteed a Sun-bed.
We settled in and it wasn’t long before my daughter (Age 14) had made friends. All of this along with wall to wall sunshine made for a fantastic week away. A week away that for us turned into 2 weeks away as the day before we were due to fly home my husband became ill and after seeing a doctor was declared unfit to fly. After frantically sorting him out I was now faced with the problem of having to check out of our room the following day with nowhere to go. Yes we had holiday insurance but unfortunately they were not very helpful! Great friends we had met while here helped and we went to reception to explain what had happened and again all I can say is Wow. After making a few calls they amazingly informed us that CLC World would not be kicking us out the following day but that we could stay until my husband was fit to fly.
Nothing can explain how I felt at this moment and many tears followed. Nothing was too much trouble for Katerina in reception and her colleagues.So despite having to move to a 1 bedroom apartment which was equally amazing we were now safely accommodated for the next week. The added bonus of washing machine and washing tablets was great as had only brought clothes for 1 week not 2. Hubby took a turn for the worse the following day and ended up on IV antibiotics for next few days. And then my daughter became poorly and was also put on antibiotics. Everywhere I went around the Complex staff asked how they were both doing and if we needed anything.
We all feel very privileged to have been staying in a CLC World resort as the compassion we received was wonderful. Despite our little mishap we had an amazing 1st week and our 2nd unplanned week was made the best it could have possibly been under the circumstances. We The Hales family would like to thank the Give us Time team, the owners and everyone else concerned for giving a the opportunity to spend some family time together and despite everything we really did have a fantastic time.